Benchmarking Performance Indicators for Water and Wastewater Utilities

Benchmarking Performance Indicators for Water and Wastewater Utilities

Author: Bill Lauer

Publisher: Amer Water Works Assn

ISBN: 158321366X

Category: Science

Page: 297

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Utilizing the 22 performance indicators described in "Selection and Definition of Performance Indicators for Water and Wastewater Utilities," published in 2003, this report presents the summary and comparative analyses on each performance indicator. The data helps utilities improve their operational efficiency and effectiveness plus helps them see where they stand in relation to their industry peer group.
Benchmarking performance
Language: en
Pages: 156
Authors: Teri, TERI Project Team
Categories: Business & Economics
Type: BOOK - Published: 2004-01-01 - Publisher: The Energy and Resources Institute (TERI)

The image and worth of an organization are mirrored in its performance, it is said. This judgement is more relevant, when it comes to organizations, whose mandate is to provide public services. Hence, in order to achieve higher levels of efficiency and greater effectiveness in operations, many organizations have systems
Benchmarking Performance Indicators for Water and Wastewater Utilities
Language: en
Pages: 297
Authors: Bill Lauer
Categories: Science
Type: BOOK - Published: 2005 - Publisher: Amer Water Works Assn

Utilizing the 22 performance indicators described in "Selection and Definition of Performance Indicators for Water and Wastewater Utilities," published in 2003, this report presents the summary and comparative analyses on each performance indicator. The data helps utilities improve their operational efficiency and effectiveness plus helps them see where they stand
Benchmarking Performance Indicators for Water and Wastewater Utilities 2007
Language: en
Pages: 85
Authors: QualServe, John V. Anderson, APQC
Categories: Science
Type: BOOK - Published: 2008-04-01 - Publisher: American Water Works Association

With this update to the 2005 publication "Benchmarking Indicators for Water and Wastewater Utilities: Survey Data and Analyses Report," utility managers can determine where their utility performance resides within the industry peer group.
2011 Benchmarking Performance Indicators for Water and Wastewater Utilities
Language: en
Pages: 73
Authors: Awwa Staff, American Water Works Association
Categories: Business & Economics
Type: BOOK - Published: 2012-12 - Publisher: Amer Water Works Assn

Updated from the 2007 Survey (9781583215739), this report lets you compare your water or wastewater utility with other US utilities in 34 key areas of operations, management, business, and customer service. 12 additional key benchmarks are provided in the 2011 update than in the 2007 update. Data is from 2011.
Benchmarking Performance Indicators for Water and Wastewater Utilities
Language: en
Pages:
Authors: AWWA Staff
Categories: Business & Economics
Type: BOOK - Published: 2011-01-12 - Publisher: American Water Works Association

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