Total Quality Management for Custodial Operations

Total Quality Management for Custodial Operations

Author: Gaudreau

Publisher: CRC Press

ISBN: 1884015514

Category: Business & Economics

Page: 128

View: 517

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This book examines Total Quality Management for the building cleaning maintenance industry. It demonstrates how to motivate employees to improve the quality of your service. Total Quality Management for Custodial Operations focuses on the customer and applies a methodology used successfully by hundreds of teams.