Total Quality Management for Custodial Operations
Author: Gaudreau
Publisher: CRC Press
ISBN: 1884015514
Category: Business & Economics
Page: 128
View: 672
Language: en
Pages: 128
Pages: 128
This book examines Total Quality Management for the building cleaning maintenance industry. It demonstrates how to motivate employees to improve the quality of your service. Total Quality Management for Custodial Operations focuses on the customer and applies a methodology used successfully by hundreds of teams.
Language: en
Pages:
Pages:
Books about Total Quality Management for Custodial Operations
Language: en
Pages: 336
Pages: 336
The concept of Quality Management began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its wider application in service industries, government, education, and other not-for-profit agencies. A great quantity of material related to quality management has been produced in
Language: en
Pages: 296
Pages: 296
Total Quality in Marketing integrates the two areas of marketing and quality management and demonstrates how they are mutually compatible and complementary. Its primary focus is to assist managers in applying total quality principles to the overall marketing management process-preparing for a more highly competitive marketplace. Practical guidelines and processes
Language: en
Pages: 388
Pages: 388
Human resource management is a particularly challenging role, both domestically and globally. This challenge can be viewed either as an opportunity or as a threat. As an opportunity, the principles and practices of total quality presented in this book can help human resource professionals or anyone who manages people, transform
